SERVING THE UNDERSERVED

Fitchburg Family Medicine Residency has long been a key source of compassionate
care for the poor and underserved in our area of North Central Massachusetts. In
2002 we became the medical service for a new federally chartered community health
center (CHC Family Health Center), and this has allowed us to become far better
equipped to manage this challenging responsibility. Through directly accessing Federal
programs and participating in regional and national initiatives such as the Health Disparities
Collaborative, we are in the forefront of a national movement to systematically improve
care for the underserved.

We realize that good intentions are necessary but not sufficient in serving the underserved -
we teach respect for all patients as an unwavering requirement and we attempt to model
that respect by treating all involved with our Residency, from attendings to support staff,
with similar respect.

FAMILY HEALTH CENTER PRACTICE

Community Health Connections (CHC) Family Health Center is a new, federally qualified
community health center serving all residents of North Central Massachusetts.

CHC Family Health is the result of collaborative efforts of a community board, UMass
Memorial Health Care, UMass Medical School, Fitchburg Family Medicine, and federal,
state, and local officials to create a community owned health center to meet the demands for
increased services and access to medical care in the North Central Massachusetts area.
The UMass Fitchburg Family Medicine and residency program have become part of this
new center.

For more detailed information visit www.CHCFamilyHealth.org